Privacy Policy
How Panelhub Business Advisors collects, uses, and protects personal information submitted through this website.
Last updated: August 1, 2025
1. Data Controller
Panelhub Business Advisors
Office 9, 72 Placeholder Road, Changhua 00000
Email: info@net-panelhub.click
Phone: +886 4 0000 3070
We are the data controller responsible for personal information collected through net-panelhub.click.
2. Information We Collect
Information You Provide
- Contact form: Name, email address, consultation type, business location, and message content
- Email correspondence: Any information you include when writing to info@net-panelhub.click
- Phone inquiries: Information you voluntarily share during calls
Information Collected Automatically
- Essential cookies: Session and preference data required for site functionality (see Cookie Policy)
- Analytics cookies (with consent): Aggregated usage data such as pages visited, time on site, and referral source
We do not collect payment card information through this website.
3. How We Use Your Information
We use personal information to:
- Respond to inquiries and provide requested consultations
- Prepare written quotes and deliver contracted services
- Improve Site content and usability (analytics, with consent)
- Comply with legal obligations
We do not sell personal information to third parties.
4. Legal Basis for Processing
Under the Personal Data Protection Act of Taiwan, we process your data based on:
- Your consent (contact form submissions, analytics cookies)
- Contractual necessity (delivering paid consulting services)
- Legitimate interests (responding to inquiries, maintaining Site security)
5. Data Retention
| Data Type | Retention Period |
|---|---|
| Contact form inquiries (no engagement) | 12 months from submission |
| Client engagement records | 7 years from completion (tax and legal requirements) |
| Analytics data | 26 months |
| Cookie consent preference | Until cleared by user |
6. Data Sharing
We may share information with:
- Service providers who assist with email delivery or website hosting, bound by confidentiality agreements
- Legal authorities when required by law or court order
We do not transfer data internationally except where necessary for hosting services. When data is processed outside Taiwan, we ensure appropriate safeguards are in place.
7. Your Rights
Under Taiwan’s Personal Data Protection Act, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of data no longer needed for its original purpose
- Withdraw consent for analytics cookies at any time
- Lodge a complaint with the competent authority
To exercise these rights, contact info@net-panelhub.click. We respond within 15 business days.
8. Security
We implement reasonable technical and organisational measures to protect personal information, including encrypted connections (HTTPS) and access controls on stored data. No method of transmission over the internet is completely secure.
9. Children’s Privacy
Our services are directed at business operators. We do not knowingly collect information from individuals under 18.
10. Changes to This Policy
We may update this Privacy Policy periodically. The “Last updated” date at the top reflects the most recent revision. Material changes will be noted on the Site.
11. Contact
For privacy-related questions: info@net-panelhub.click